General information
Entity
Our business has a single purpose: to build partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user community is active, with a unique system : S2i.
The team includes men and women of 24 nationalities, speaking 28 languages. Working out of Switzerland and Singapore, they form a unique multicultural mix of more than 200 experts in banking IT and 200 experts in banking operations.
We are a solid company, backed by the banking and financial strength of Crédit Agricole group (majority shareholder - 80%) , with its global presence, and resources made available by Capgemini under our strategic agreement (minoritiy shareholder - 20%), positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.
Reference
2020-51078
Publication date
22/09/2020
Position description
Business type
Types of Jobs - Others
Contract type
Permanent Contract
Job summary
The Head of Product Management Singapore is responsible for all Product Managers and Product Owners (team size of around 10) located in Singapore.
He/she manages closely the team in their daily work such as functional analysis, product roadmap, project plan production and client relationships.
With his/her intensive Management skills and WM products knowledges, he/she supports the team in their respective roles
As a Manager, the role of Head of Product Management is to:
Work closely with Chief Product Officer to ensure deliverables are aligned with Azqore strategies
Co-validate with the Chief Product Officer the product roadmap and project plans
Work closely with Relationship Managers to increase client satisfaction
Escalate issues to his/her management
Follow up on deadlines and control quality of delivery
Job Responsibilites
Management
- Plan the main duties of the team and anticipate future workload
- Set up KPI to follow-up team’s activities
- Participate to the recruitment of new team members
- On-board new employees joining the team
- Train newcomers on internal processes
- Organise weekly team meetings to share management decisions
- Organise one-to one meeting to give and obtain feedback to/from employees
- Formalise annual appraisals and annual objectives
- Assess annual objectives, skills and manage career path
- Control that processes and procedures are respected
Expertise
- Coordinate and support Product Managers and Product Owners in their functional specification of clients’ requests and product roadmap/project plan scoping
- Support his/her team to secure the good completion of product documentation
- Co-validate the product roadmap proposed by Product Managers
Commercial / Marketing
- Support Product Managers in their clients’ presentations (products evolutions/new features) to clients and prospects (product pre-sale)
Customer Relationship
- Support Relationship Managers during selected clients’ meetings for transversal functional needs
- Be the point of contact for Relationship Managers for project plan production
Job Requirements
- Postgraduate degree – Masters or equivalent in Finance or IT
- At least 10 years' experience in similar role, including at least 3-5 years as a team manager (10 - 20 people)
- Banking and business expertise, ideally with a transversal knowledge of Wealth Management sector
- Core Banking System knowledge
- Service provider awareness
- Business Process Outsourcing (BPO) awareness
Position localisation
Geographical area
Asia, Singapore
City
Alice@Mediapolis 29 Media Circle #08-04
Candidate criteria
Minimal education level
Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
Academic qualification / Speciality
Postgraduate degree – Masters or equivalent in Finance or IT
Level of minimal experience
11 years and more
Required skills
•Banking and business expertise, ideally with a transversal knowledge of Wealth Management sector
•Core Banking System knowledge
•Service provider awareness
•Business Process Outsourcing (BPO) awareness
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