Moteur de recherche d'offres d'emploi Indosuez Wealth Management

Client Service Officer Eastern Europe Desk H/F


Détail de l'offre

Informations générales

Entité

À propos de CA Indosuez (Switzerland) SA

CA Indosuez (Switzerland) SA est l'un des établissements de référence de la place financière suisse, figurant parmi les cinq premières banques étrangères du pays.

Outre ses activités de Gestion de Fortune en Suisse, au Moyen Orient et en Asie, la banque est également active dans les domaines des Marchés de Capitaux, du Financement Transactionnel de Matières Premières et de la Banque Commerciale.
Présente en Suisse depuis 1876, elle compte aujourd'hui environ 1000 spécialistes répartis dans les fonctions commerciales, de produits et de services, ainsi que de support et de contrôle.

Ses équipes conjuguent ainsi leurs connaissances de l'environnement local avec les nombreuses expertises et possibilités d'action du réseau mondial d'Indosuez Wealth Management, de la Banque de Financement et d'Investissement (Crédit Agricole CIB) et du Groupe Crédit Agricole.
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.  

Référence

2024-89281  

Date de parution

01/05/2024

Description du poste

Type de métier

Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients

Intitulé du poste

Client Service Officer Eastern Europe Desk H/F

Type de contrat

CDI

Date prévue de prise de fonction

01/07/2024

Poste avec management

Non

Missions

CA Indosuez :

CA Indosuez (Switzerland) SA as an affiliate of Indosuez Wealth Management (~USD 130 billion of AUM as of 31/12/2022) is one of the leading banking institution in Switzerland. In addition to its wealth management activities in Switzerland, Middle East and Asia, the Bank is also active in capital markets, trade and commodity finance, asset management and commercial banking. Based in Switzerland since 140 years, CA Indosuez (Switzerland) SA has c.1’000 employees spread across different verticals and expertise including commercial, products and services as well as support and control functions. Its teams and different expertise benefit from the unique network of the broader Indosuez Wealth Management network as well as CACIB, its investment bank, and more generally from Crédit Agricole Group.

 


Key missions :

As a Wealth Management generalist, the Client Service Officer (CSO) works within a CSO team under the responsibility of a Team Coordinator CSO (CCSO).

Your team works with a specific Wealth Management Zone. In this case, this is Eastern Europe. You support a/several Relationship Manager(s) (RM) in the administrative and operational management of their clientele portfolios, mostly in Polish, Russian and English languages.

 


You hold a key relationship position and contribute to the quality of the Bank's image. You are acting as a link between the operational departments of the Bank, the employees and the clients.

 


Ensure the link between the client, RMs, Service Team and operational departments ;
Assist RMs in their mission by executing the day-to-day business and more occasional activities ;
Establish and maintain quality relationships with the clients (both external and internal) ;
Proceed with accounts openings/closings, pass the orders and controls the correct execution ;
Control client identification, and call-backs ;
Prepare the RM’s business trips ;
Master the mechanisms of the bank and work within the established practices and procedures.

 

Localisation du poste

Zone géographique

Europe, Suisse, Zurich

Ville

ZURICH

Critères candidat

Niveau d'études minimum

Bac + 5 / M2 et plus

Formation / Spécialisation

Professional maturity, University degree


Niveau d'expérience minimum

3 - 5 ans

Compétences recherchées

Very good knowledge of regulations in force in the field of the Wealth management ;
Personal skills : sense of service to the client, organized, very good team spirit, rigor, integrity, discretion.

Langues

Mandatory fluency in Polish, Russian and English. French and/or German an asset