Moteur de recherche d'offres d'emploi Indosuez Wealth Management

Chief of Staff Asia M/F

Vacancy details

General information


Our business has a single purpose: to build partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user community is active, with a unique system : S2i.

The team includes men and women of 24 nationalities, speaking 28 languages. Working out of Switzerland and Singapore, they form a unique multicultural mix of more than 200 experts in banking IT and 200 experts in banking operations.

We are a solid company, backed by the banking and financial strength of Crédit Agricole group (majority shareholder - 80%) , with its global presence, and resources made available by Capgemini under our strategic agreement (minoritiy shareholder - 20%), positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.




Publication date


Position description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Chief of Staff Asia M/F

Contract type

Permanent Contract

Management position


Job summary

The role of Chief of Staff (CoS) to the CIO involves being a force for proposal, acting as a facilitator and providing support to the CIO and the IDS Board to increase the effectiveness of the organisation and its ability to effectively address the challenges it faces.


The CoS’s transverse and strategic position places it at the crossroads of numerous high-stakes transformation and improvement initiatives, working on a wide range of topics in coordination with other services in Azqore.


The scope of activities of the CoS team and spans a wide range, including:

- Monitoring and reporting: definition and production of performance and risk dashboards and KPIs on the global IDS scope, IDS budget tracking and financial analysis with support of the Finance Team
- Animation and coordination of transverse processes pertaining to IT and in collaboration with HR, General Secretariat, Risks and Procurement (Audit Recommendations follow-up, Global Resources Management, Permanent Controls follow-up in collaboration with RPC)
- Leading the Robotic Process Automation (RPA) roadmap definition and deployment across the organisation
- End-of-year communication to clients: notification of year-end closing dates activities by Operations, Finance, IT
- Handling of ad-hoc requests from CIO / IDS Board with approval from CIO, which can lead to new requirements for the CoS and the setup of new processes and activities.
- Assist  the local CIO, Global CIO and Co-CEO to manage various commitments
Collaborate with senior executive and key stakeholders to ensure strategic alignment; facilitate regular cadence to ensure successful execution.

The CoS is also in charge of establishing and managing the CR Factory, a newly created team of Technical Experts in Singapore focusing on the processing of Client Requests (evaluation of requested evolutions and enhancements, functional and technical support to developers in managed capacity, client support in user testing).

The scope of activities of the CR Factory Team and spans a wide range, including:

- Client Demand management: co-lead the CDC team in charge of the dispatch and status tracking of incoming client demands, governance of the client demand workflow, management of the CR Factory in Singapore.

Position location

Geographical area

Asia, Singapore


29 Media Circle, ALICE@Mediapolis

Candidate criteria

Minimal education level

Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent

Academic qualification / Speciality

Business, Science or Engineering (or equivalent)

Level of minimal experience

11 years and more


At least 10 years of experience in a similar environment as project manager or PMO

Experience of working in IT delivery and operations

Required skills

Proficient in MS Excel and PowerPoint
Independent and proactive. Needs to get things done with little oversight
Analytical mindset and a problem solver
Detail oriented
Strong verbal and written communication skills
Able to work in stringent deadline
Strong stakeholder management. Intercultural and interpersonal sensitivity, ability to build relationships
Business acumen
Ability to have impact across all levels of the organization