2026-111841 - Head of Hong Kong Branch Operations M/F

Wed, 22 Apr 2026 09:33:41 Z

Entité : À propos d'Indosuez Wealth Management en Asie Indosuez Wealth Management dispose d'un ancrage solide sur le continent asiatique. Ses racines remontent à plus d'un siècle à Singapour et à Hong Kong, alors que se créaient les implantations historiques de la Banque de l'Indochine. A partir de ces deux implantations, filiales de CA Indosuez (Switzerland) SA, près de 220 experts conjuguent leur connaissance de l'environnement régional avec les vastes expertises et possibilités d'action du réseau mondial Indosuez Wealth Management et du groupe Crédit Agricole. En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Administration / Services Généraux
Type de contrat : CDI
Description du poste :
Outline of the Position: The Head of Hong Kong Branch Operations is responsible for overseeing the logistics, IT/SECU team, and facility management administration within the COO's Hong Kong office organization. This role requires the incumbent to remain informed about projects impacting the Hong Kong branch and to provide assistance as necessary. The Head of Hong Kong Branch Operations also reports on these functions to the Chief of Staff, Asia Chief Operating Office. Key Responsibilities Oversee IT services (infrastructure, cybersecurity, digital initiatives) in compliance with regulatory requirements. Manage and forecast IT and Facilities Management budgets. Analyze, escalate, and report IT incidents as necessary. Oversee and manage strategic and regulatory project development and delivery within allocated budgets. Coordinate with Asia and Head Office stakeholders on strategic initiatives and escalated issues. Monitor SLAs and service provider performance. Manage outsourcing contracts within Head Office guidelines, including but not limited to Azqore and CACIB. Enhance functional and economic efficiency by optimizing organization and resources while limiting operational risks. Implement process automation to improve client service quality and team productivity. Ensure procedures are implemented and regularly adjusted to meet organizational needs. Provide information to Statutory Auditors. Ensure compliance of processes and procedures with regulations and bank controls. Responsible for bank premises and facilities logistics. Prepare reports and maintain an updated DCOO dashboard. Monitor staff performance and conduct annual appraisals and interviews. Control Responsibilities Adhere to internal processes, directives, and regulations. Ensure all permanent controls within the activity area are correctly executed. Identify and manage compliance risks within the scope of responsibility. Identify dysfunctions and raise alerts following standard processes. Participate actively in relevant committees and meetings. Proactively escalate issues to management as appropriate.

Ville : 29th Floor, Two Pacific Place, 88 Queensway, Admiralty Hong Kong Hong-Kong
Niveau d'études minimum : Bac + 3 / L3

2025-102207 - Client Data Support Officer H/F

Thu, 02 Oct 2025 07:02:59 Z

Type de métier : Types de métiers Crédit Agricole S.A./Administration / Services Généraux
Type de contrat : CDI
Description du poste :
Your Key Responsibilities: Join the Client Data team, where you'll play a pivotal role in maintaining and updating the KYC (Know Your Customer) database. You’ll oversee the administrative management of client files throughout the Client Life Cycle, ensuring compliance with the Bank’s standards and regulations during both onboarding and periodic reviews. Your Mission Will Include: Reviewing and validating client-provided documents, ensuring all information is correctly inputted into the Bank’s systems. Keeping customer files up-to-date and fully compliant with the Bank’s requirements throughout the life of their account. Ensuring strict adherence to the Bank's internal procedures and regulatory standards. Managing administrative tasks linked to client documentation, such as encoding, verification, and archiving. Maintaining the accuracy, quality, and completeness of all customer file documentation.

Ville : Lisbon
Niveau d'études minimum : Bac + 2 / L2

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2026-111841 - Head of Hong Kong Branch Operations M/F

2025-102207 - Client Data Support Officer H/F